Welcome to Our Help Site

• What is the cost of membership?
• I do not live in America, can I still join Koinonia Institute?
• How can I join a small group?
• I can't log in!
• I get a "Session Timed Out" message when trying to log in.
• I have a new email address, how do I change it in Koinonia Institute?
• How do I cancel my KI membership?

See all articles in Membership →

• How much time will I need to dedicate to this each week?
• Do you have a Statement of Faith?
• Are you a church?
• I am not interested in classes right now, does the Institute offer anything else?
• I'm registered, now what?
• What are the medallions for?
• Can I participate in KI from home?

See all articles in General Questions →

• Required Materials specify DVD, however, can I use MP4 download or stream on-demand instead?
• Video Player menu
• Can I download videos and watch offline?
• Do I have a streaming limit?
• Do you have anything Free that I can stream On Demand?
• Can I change the video playback speed?

• What are the Bronze, Silver and Gold Medallion requirements?
• How do I view my Academic Achievements?
• How do I get my certifcate after I have completed my course?
• How do I get academic credit for KI courses? Can I transfer credits toward a degree?
• Transcript Fees